Returns & Replacements
Returns will require authorization in advance. If an item needs to be returned because of our error, we will offer full refund and cover the freight. We try very hard to have all of our customers pleased with their purchase so returns are handled to the best of our ability on a case by case basis. Returns requested within a reasonable time period will usually cost 20% restocking fee and return freight. Appliances that have been hooked up or used will not be returnable. But we will always work hard for a solution to any situation.